Euretina 2026 FAQs & Contact
Browse through the FAQs below to find answers to commonly raised questions.
How to get to the congress in Vienna?
Where will the onsite Congress take place?
Euretina 2026 is held at the following congress venue:
VIECON – Vienna Congress & Convention Center
Messepl. 1, 1020 Vienna, Austria
https://vieconcenter.at/
How can I access the Congress centre with public transportation?
The U2 underground station Messe-Prater is located directly in front of the congress venue.
Euretina encourages delegates to use Vienna’s underground, tram and bus network for journeys within the city. It provides a direct, practical alternative to taxis and private cars for most journeys to and from VIECON.
Delegates may purchase an unlimited public-transport ticket at the discounted Congress rate during registration. The ticket is valid within Vienna’s core public-transport zone from 29 September to 5 October 2026. Airport services are not included.
Euretina delegates can also access an ÖBB reduced-rate booking offer for rail travel. Details and the booking code are available on the Travel Details page.
Important notice for October 2026: Vienna’s S-Bahn main line between Wien Hauptbahnhof and Wien Praterstern is closed for major renovation works from 7 September 2026 until late October 2027. This affects some of the usual connections between the airport and the city centre. We recommend checking current timetables via the Wiener Linien journey planner or ÖBB before travelling.
How can I access the Congress centre from the airport?
Due to major railway works in Vienna from September 2026, some usual airport connections will be affected.
Recommended route: Take an ÖBB Railjet or REX7 from Vienna Airport to Wien Hauptbahnhof (approx. 15–20 minutes). From there, take U1 towards Leopoldau to Praterstern, then U2 towards Seestadt for one stop to Messe-Prater, directly in front of VIECON.
Alternatively, from 5 September 2026, a Vienna Airport Bus service will also connect the airport directly with Praterstern. Please check current connections and fares before travelling.
Opening Hours
What are the opening hours for the registration helpdesk?
The registration area and helpdesk will be available during the following times (CEST):
Wednesday 30 September 2026, 11:00 – 19:00
Thursday 1 October 2026, 07:30 – 17:30
Friday 2 October 2026, 07:30 – 17:00
Saturday 3 October 2026, 07:30 – 17:00
Sunday 4 October 2026, 08:30 – 13:00
What are the opening hours of the exhibition?
Industry Exhibition Opening Hours:
Thursday 1 October 2026 10:00 – 18:00
Friday 2 October 2026 09:00 – 18:00
Saturday 3 October 2026 09:00 – 18:00
Sunday 4 October 2026 09:00 – 13:00
What are the opening hours of the exhibition helpdesk?
The Exhibition Helpdesk will be available during the following times (CEST):
Thursday 1 October 2026 08:00 – 18:00
Friday 2 October 2026 08:00 – 18:00
Saturday 3 October 2026 08:00 – 18:00
Sunday 4 October 2026 08:00 – 13:00
Where can I find the exhibition helpdesk?
The Exhibition Helpdesk is located in the Exhibition Hall (Hall B of VIECON congress centre).
What are the opening hours of the Speakers' Service Centre
The Speakers’ Service Centre will be available during the following times (CEST):
Wednesday 30 September 2026, 11:00 – 19:00
Thursday 1 October 2026, 07:30 – 18:00
Friday 2 October 2026, 07:30 – 18:00
Saturday 3 October 2026, 07:30 – 18:00
Sunday 4 October 2026, 08:00 – 13:00
What are the opening hours of the Poster Desk
The Poster Desk will be available during the following times (CEST):
Wednesday 30 September 2026, 11:00 – 19:00
Thursday 1 October 2026, 07:30 – 18:00
Friday 2 October 2026, 07:30 – 18:00
Saturday 3 October 2026, 08:30 – 17:00
Sunday 4 October 2026, 08:30 – 13:00
CME / Certificates
When will I receive a certificate of attendance?
You will be able to download your certificate as of Sunday, 4 October 2026, 12.00h CEST in the “My Account” area of your congress account. Please click on “Certificates” to access. To receive the certificate, you will need to complete a short survey.
How many CME credits will I get with this Congress?
You can collect a maximum of 25 CME credits for Euretina 2026.
Will I receive CME credits when attending virtually?
Yes, you will receive a maximum of 25 CME credits for digital participation.
Digital participation is an option for delegates who are unable to travel to Vienna or who prefer to follow the scientific programme remotely.
If I registered to attend virtually but cannot login until after the live Congress, will I still get CME Credits?
Yes, CME credits will be awarded to all delegates who attend the Congress virtually between 4 October and 31st December 2026.
Digital Congress Platform
How can I attend the 26th Euretina Congress virtually?
Access to the live recordings is available on the app or platform, in the menu “Live”. Please log in with the same email address and password as used for registration, or use the QR code on your badge to log into the app. In case you do not remember your password, a new one can be requested by clicking on “forgot password?”.
Please note that the content will only become available once the registration is fully paid.
Where do I log in to the Virtual Congress?
The virtual meeting platform is available here.
In what time zone is Euretina 2026 held?
All sessions will take place in Central European Summer Time (CEST).
What are the system requirements?
To participate in the hybrid Congress and to access the web content, you need an internet-enabled device with a browser and a speaker. For optimal user experience, we highly recommend to use Google Chrome or Mozilla Firefox browser. The digital conference platform is not accessible on Safari. Please ensure that the latest versions of operating systems and browsers are installed. We advise to regularly clear your browser’s cache memory to reload the currently open page and override the locally cached version (clear cache) on Chrome/Firefox please press “Ctrl + F5” or “Ctrl + Shift + R” short keys on your keyboard. The Internet download speed should be at least 5 Mbit/s, which is generally guaranteed by the vast majority of WLAN connections. In public WLAN networks, the Internet speed may not be sufficient.
Can I log in on both my PC and phone/device?
Please note that multiple simultaneous connections using the same login details is not possible.
When does the platform close?
The Euretina 2026 digital Congress platform will close on 31 December 2026 (23:59 CET).
What features does 'My Congress' offer?
In the “My Congress” area, you have direct access to your personalised content. In “My Account” you can view your programme favourites, complete the congress evaluation and download your certificates (available as of Sunday,4 October 2026).
Where can I complete the conference evaluation?
Your opinion matters to us! We would be very pleased if you would take a few moments to give us your feedback using the evaluation feature. The congress evaluation is located within “My Account”, please select “Evaluation and Certificates” (available as of Sunday, 4 October 2026).
Will there be an Exhibition on the virtual meeting platform?
There will not be an Exhibition on the virtual meeting platform. There will be an exhibition at the in-person Congress in Vienna. However, on the virtual platform you can see a list of Exhibitors who will be participating in the Congress and a description of the company in case you want to contact them directly.
Registration
Where/how do I register?
Registration for the 26th Euretina Congress and all information is available here.
After I register, what information will I receive?
Once registration is complete, an invoice including log in instructions will be sent by email.
Which sessions require an additional registration?
Only Wetlabs require an additional registration; seats are limited, a fee applies. All other sessions are accessible without additional registration.
My name was misspelled, can I change it?
You can update your details in your registration account. Alternatively, please contact the registration team at [email protected] for changes. A correction fee of 10 EUR will apply.
I am already registered, when will I receive my Congress username and password?
The username and password are the same as used for registration. In case you do not remember your password, a new one can be requested by clicking on “forgot password?”.
Can I become a member during the Congress?
If you are attending in person in Vienna, you can visit the Euretina booth to become a member or discuss the benefits of becoming a member. Alternatively, please email [email protected] or visit our website: https://euretina.org/membership/
Scientific Programme, Abstracts and Live and On-Demand Info
When will the Euretina 2026 session recordings be made available on-demand?
The recording of the live sessions at Euretina 2026 will be made available on-demand within 24 hours after the end of the session.
Until when is the on-demand content available?
The Euretina 2026 on-demand content will be available until 31 December 2026 (23:59 CET).
When do the live sessions start?
The stream of the live session starts at the time of the session. You can find an overview of all currently streams in the menu tab “LIVE”. For more information about the scientific programme, please go to the menu tab “PROGRAMME” and then to “Full Programme Overview”. The programme overview adjusts the times to your time zone. automatically.
How can I ask questions during the session
During sessions, delegates may ask questions using either the microphones in the lecture halls or the congress app. To ask a question on the congress app, go to “Interactive Participation”.
Can I ask questions during the live stream?
You can ask your questions to the presenters within the live stream. Simply enter your question in the “Questions & Answers” tab. The chairs will then decide which questions will be answered during the Q&A / discussion time in each session.
Can I pause the live stream and continue at a later moment?
The live stream cannot be paused, as the sessions and presentations are streamed live. However, you can watch all sessions afterwards as on-demand video.
I missed the beginning of the live stream, what do I do?
You cannot rewind live sessions. However, you can watch all sessions afterwards as on-demand video.
Where do I find the live sessions?
In the Menu bar, select ‘Programme’, then chose ‘Livestream’ in the dropdown menu for the list of all currently live streamed sessions. To access the session, click on the respective stream.
Where do I find the on-demand sessions?
The Playback Sessions can be accessed during and after the Virtual Congress by using the ‘On-Demand Sessions’ button on the top menu bar, which is always visible. Please note that the Playback Sessions will be available 24h after the session ends and will be available until 31st of December 2026.
Will all content be available on-demand?
All sessions (only exception: all sessions taking place at the Poster Hub) will be made available on-demand 24h after the session ends and will be available until 31st of December 2026.
Can I access the content after 31st December 2026?
Yes, once you are an Euretina Member, you will have free access to all previous Congress content through Euretina On Demand.
Where can I find an ePoster?
ePosters are available to view via the ‘E-Posters’ tab online and at the ePoster terminals in the Poster Hub, Hall A. Free Papers can be accessed via the relevant session in the programme overview. Videos are available separately from ePosters.
I am a speaker of an abstract presentation or author of a poster and require a certificate for this. How can I get this?
You can download your Presentation Certificate (Free Paper, Poster Hub, Late Breaking Oral presentation or ePoster).
Log in to your account, select “My Area”. When you then click on “Evaluation/Certificates” you can download the respective certificates.
Please contact [email protected] providing your abstract submission reference and abstract title if you have any questions related to your Presentation Certificate
My abstract has been selected for a Late Breaking presentation.
Abstracts selected for a Late Breaking Presentation will be presented as oral presentation in the session “Euretina Session 6 – Results of Clinical Trials and Late Breaking News Session” on 02.10.2026 in the Room 1.
If you have submitted a LB abstract but this one is accepted as another presentation type (ePoster) – your presentation will be available under this latest presentation type.
My abstract has been selected for a Free Paper presentation.
Abstracts selected for Free Paper Presentations are display in Rooms as oral presentations. Please refer to the programme to find the Free Paper Sessions.
My abstract has been selected for a Poster Hub presentation.
Abstracts selected for a Poster Hub presentation are displayed in the Poster Hub (Hall A) as oral presentations. Please refer to the programme to find the Poster Hub sessions.
My abstract has been selected for an ePoster.
All abstracts selected for ePoster will be displayed on ePoster terminals in the Poster Hub (Hall A). No narration is recorded. Instructions are sent out to all selected presenters.
My abstract has been selected for the Video Competition
All video competition submissions will be available to view at the ePoster Terminals. The winners of the Video Competition will be announced on Thursday 1 October during the Opening Ceremony Euretina Lecture & August Deutman Awards, which begins at 16.15 in the Room 1.
Accommodation
Where can I book a hotel room for myself?
Up to 8 rooms can be booked directly here.
I am looking for accommodation for a group. Where can I find this?
For booking 9 rooms or more, please send an enquiry to [email protected]
Sustainability
What is Euretina doing to reduce the environmental impact of the 2026 Congress?
Euretina has introduced a range of practical measures for the 26th Annual Congress in Vienna. These include hybrid access to scientific content; vegetarian and vegan menus at official Euretina events; digital programme information and ePosters; clearly labelled waste-sorting points; water-refill stations; and sustainability guidance for exhibitors.
Euretina aims at organising the Congress according to the criteria of the Austrian Ecolabel for Green Meetings for the first time.
Following the Congress, Euretina intends to publish a sustainability report including the Congress carbon footprint.
How can I travel to Euretina 2026 with public transport or by train?
Train: Vienna is well integrated into the European rail network, with direct connections from many major cities. EURETINA delegates can access an ÖBB reduced-rate booking offer for rail travel; details and the booking code are available on the Travel Details page.
Within Vienna, Messe-Prater station on the U2 line is directly outside VIECON. Exact routes between Hauptbahnhof, Vienna Airport, the city centre and the venue are listed on the Travel Details page.
Tickets: Delegates may purchase an unlimited public-transport ticket at the discounted Congress rate during registration. The ticket is valid within Vienna’s core public-transport zone from 29 September to 5 October 2026. Airport services are not included.
Is bike sharing available in Vienna?
Congress participants can use complimentary 60-minute Nextbike rides, subject to availability. Download the Nextbike app, create an account and collect a voucher code from the Train Tickets & Bike Voucher desk in the Congress entrance hall. Enter the code in the app to unlock a bicycle.
How can I help reduce waste during the Congress?
Please bring a refillable water bottle or reusable coffee cup if you have one. Water-refill stations will be available throughout the venue.
Please use the clearly labelled bins provided for recycling, organic waste and residual waste, and use the Congress app and digital programme materials where these meet your needs.
Other
Is there a Charity Run during the Congress?
Yes. The Euretina Charity 5K takes place on Friday, 2 October 2026 at 06:30 CEST, starting outside the main entrance of VIECON. It is open to delegates and industry colleagues. Registration and further information are available on the official Euretina Run page.
Will there be a Congress App?
Yes. Please search for ‘EURETINA2026’ in the App Store or Google Play.
The app provides the programme, session information and interactive participation tools. Where available, please use the digital programme and session information instead of requesting printed copies.
How can I ask questions during the session
During sessions, delegates may ask questions using either the microphones in the lecture halls or the congress app. To ask a question on the congress app, go to “Interactive Participation”.
Can I take my suitcase into the lecture halls or other areas of the Congress?
For security reasons, please be informed that suitcases, larger bags and backpacks are not allowed within the congress area and have to be stored at the cloakroom in the entrance area. The cloakroom is situated on level -1 of the entrance hall, free of charge and signposted accordingly. We recommend leaving larger bags, backpacks and suitcases at the hotel in order to prevent long queues and to only take your handbag to the congress.
Is a prayer room available during the Congress?
A room of silence / prayer room is available to the participants throughout the whole congress. It is located on level -1 of the congress center.
Is a nursing room available during the Congress?
A nursing room is available to the participants throughout the whole congress. It is located on level -1 of the congress center.
Is wi-fi available during the congress?
Wireless internet is available throughout the conference centre free of charge. The congress wi-fi is sponsored by Astellas Pharma.
The details are:
Username of Wifi: Euretina2026AstellasOphtha
No password required
Are children allowed at the Congress?
Euretina offers a professional childcare service at the Congress venue for children aged 0 to 14 years, provided by Wiener Kinderfreunde.
Infants up to the age of 1 year may accompany a parent to the Congress, provided they remain under the parent’s supervision and do not disturb the scientific sessions.
Except for infants up to the age of 1 year and children attending the official childcare service, children and young people under the age of 18 are not permitted to enter the Congress.
My question is not listed in the FAQ. Who should I contact?
For additional questions, please contact us via the contact details mentioned below.
When and where will the next Euretina in 2027 take place?
Euretina 2027 will take place 01 – 04 October 2027 in the Bella Center in Copenhagen Denmark.
Can I use social media during the Congress? Is there an official Congress hashtag?
Yes, there is. Please use #EURETINA26 in your Social Posts.
View Social Media Toolkit here.
Contact
In case of uncertainties, please contact the registration helpdesk in Foyer A during the following opening hours:
Wednesday 30 September 2026, 11:00 – 19:00
Thursday 1 October 2026, 07:30 – 17:30
Friday 2 October 2026, 07:30 – 17:00
Saturday 3 October 2026, 07:30 – 17:00
Sunday 4 October 2026, 08:30 – 13:00
Registration
[email protected]*
+41 61 686 77 93*
Abstracts Authors & Abstract Presenters
[email protected]*
Invited Speakers and Chairpersons
[email protected]*
Sponsorship & Exhibition
[email protected]*
Other Questions
[email protected]*
Accommodation
[email protected]*
*Please allow longer response times during congress days